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CiscoSP360: Transforming Service Providers into Experience Providers

Don Nelson

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Top Stories by Don Nelson

By Wouter Belmans, Senior Manager, and Uwe Lambrette, Director, Cisco Internet Business Solutions Group As cloud computing matures and hype becomes reality, uptake among small and medium-sized businesses (SMBs) and large enterprises is increasing. And although the cloud is still in its infancy, the Cisco Internet Business Solutions Group (IBSG) believes it is an appropriate time to ask: “How is the cloud value chain taking shape, and where are the battlefields I need to be concerned about?” Cisco IBSG has found that major disruptions are taking place on six battlefields across the value chain: 1. SaaS Will Further Disrupt the Independent Software Vendor (ISV) Landscape Barriers to new entrants continue to decrease due to IaaS, PaaS, and cloud brokers. ISV incumbents are slowed down by cannibalization. The SaaS paradigm is already disruptive in approximately 25 perce... (more)

Welcome to the Cisco Service Provider Mobility Community

I am delighted to announce the formation of the Cisco SP Mobility Community. This community will bring together mobility experts to collaborate and discuss technical and business challenges in the mobility space. If you are not already a member, please check it out…here are some hot topics so far: WiMAX vs. LTE: Which technology will “win” and why? Business models being redefined The new iPhone: Good or Evil? Ask John Chambers Anything (well…almost!)   ... (more)

Social Media Marketing for Telcos - Part 3

Social CRM on Ulitzer David Meerman Scott explains the New Rules of Marketing and specific actions service providers and companies can take to better connect with their customers. This is the third in a series of videos conducted by Stacy Spognardi of Cisco focused on opening up a discussion about social media within the service provider community (and beyond). David examines the benefits of buyer personas and how companies are using social media marketing. ... (more)

The Need for Network Visibility and Management

As Bob Dylan once sang, “The Times They Are a-Changin.” Change, however, comes with new challenges, and with something the size of the global telephone network, change takes time. Many think the Public Switched Telephone Network (PSTN) and Internet are separate things, yet the Internet was built upon PSTN infrastructure for its transmission. Decades ago, experts could see that data over voice networks would transition to voice over data networks once voice/data volumes inverted. That inversion occurred in 2000 and foretold Internet dominance as the fundamental network approach. ... (more)

How Fast Are You? There’s an App for That

The need for speed is a dominant requirement for the next generation mobile experience. As that experience becomes richer, more integrated (or “meshy” as I like to say…) with other applications, and certainly more visual in nature, our patience level as consumers, ironically, decreases. Forget that we may be travelling 70 mph on a highway or in the interior of crowded building, our expectation for a great, fast experience is only getting higher. And if we know that we don’t have a fast or robust enough connection to the network, then often it is best to defer using an applicati... (more)