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CiscoSP360: Transforming Service Providers into Experience Providers

Don Nelson

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Top Stories by Don Nelson

In speaking with Service Providers, the conversation around cloud often moves away from the technical challenges of delivering a large-scale multi-tenant on-demand offering, and into business considerations such as the readiness of customers to consume cloud services and the prioritization of cloud services to be offered. Cisco is working with SPs and SP customers to assist in delivering successful offerings and advancing the cloud market. For SPs, it’s important to understand who the offering is being built for, what revenue opportunity is enabled, and what ultimately needs to be delivered in order to meet the demands of the customer. Customers of cloud need to understand how the cloud will impact their business. Concerns including policy compliance, end-to-end security, quality of service, and transitioning to (and from) the cloud will be need to be addressed. ... (more)

IBC 2010: The Emergence of the Media Data Center

They are not just for IT any more. They are playing a critical role for service providers worldwide, making the devices that we all love actually do the functionality that we love. With so much of the growth in networks being caused by video, why should a provider service those same requirements using a data center that was developed primarily for Information Technology use? They shouldn’t, of course, which is why Cisco is highlighting its media data center, as the name implies, is optimized for video and rich media. George Tupy, who heads the broadcaster marketing for Cisco, giv... (more)

Conversations in Social Media Marketing for Service Providers

The Social Media Guide Increasingly, the topic of social media and digital marketing are surfacing in discussions with my marketing counterparts at our service provider customers around-the-world. In large part because of highly visible “virtual, viral, visual” launch effort we’ve done in the past with such products as ASR 9000 and continuing discussion efforts we have around such efforts as this SP360 blog and our mobility community, we’re being asked on our lessons learned and guidance we can give to others looking to adopt similar approaches. To be honest, while we’ve made so... (more)

Introducing Cisco’s Mobile Internet Technology Group

The holiday season is always a time of excitement, anticipation, and good will. Clearly, mobile is at the heart of all three! I just spent $300 on new smartphones for my family and upgraded our plans to 1200+ minutes, 500+ text messages, and tens of mega bytes per month. That does not even include everything I do with my business phone! If this is any indication, the mobile data traffic will far exceed the projections from the Cisco Visual Networking Index in many markets! With this backdrop, the Cisco Mobility team is doubly excited because today, as part of our ongoing efforts ... (more)

How Fast Are You? There’s an App for That

The need for speed is a dominant requirement for the next generation mobile experience. As that experience becomes richer, more integrated (or “meshy” as I like to say…) with other applications, and certainly more visual in nature, our patience level as consumers, ironically, decreases. Forget that we may be travelling 70 mph on a highway or in the interior of crowded building, our expectation for a great, fast experience is only getting higher. And if we know that we don’t have a fast or robust enough connection to the network, then often it is best to defer using an applicati... (more)